Privacy Policy for Componder
Last Updated: February 2, 2026
At Componder, we are committed to protecting the privacy and security of our users’ personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage our home healthcare services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you. This includes:
- Personal Identifiers: Name, postal address, email address, phone number, and government-issued identification if required for specific services.
- Health & Medical Information: Medical history, prescriptions, diagnostic reports, and details of treatments or care provided by our staff (collected as part of our core healthcare services).
- Payment Information: Billing address and payment method details (processed through secure third-party gateways).
- Technical Data: IP address, browser type, device information, and usage data via cookies to improve your website experience.
2. How We Use Your Information
Componder uses your data to provide high-quality care, including:
- Service Delivery: Scheduling home visits, managing nursing care, and delivering medicines or equipment.
- Communication: Sending appointment reminders, health updates, and responding to your inquiries.
- Personalization: Tailoring our healthcare recommendations to your specific medical needs.
- Operations: Improving our website functionality, performing data analysis, and ensuring legal compliance.
3. Sharing and Disclosure
We do not sell your personal information. We only share data in the following circumstances:
- Healthcare Professionals: With doctors, nurses, or therapists involved in your direct care.
- Service Providers: With trusted third-party vendors who assist in logistics (e.g., delivery partners), billing, or technology hosting.
- Legal Requirements: When required by law, subpoena, or to protect the safety and rights of Componder and its users.
4. Data Security
Componder implements industry-standard physical, technical, and administrative security measures to protect your sensitive health data. This includes encryption (SSL), restricted access protocols, and secure servers. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we update or fix inaccurate information.
- Deletion: Request the removal of your data, subject to legal and medical record retention requirements.
6. Cookies and Tracking
We use cookies to enhance navigation and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the Componder website may not function properly as a result.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the new policy on this page with an updated “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your medical data is handled, please contact us at:
Email: privacy@componder.com